W RAMACH PRZYPOMNIENIA 
Od: "DarkStar Communications" <support@darkstarllc.com>
Do: Valued DarkStar Customer <jachuka@tlen.pl>
Temat: DarkStar Subscription Past Due - Please Read!
Data: 4 kwietnia 2010 18:01
Hello Bartosz,
This is a notification that your service with our company (DarkStar Communications) is still active, though suspended due to non-payment. We attempted to re-charge your credit card this morning, and your banking institution unfortunately declined the charge.
Amount overdue: $11.13
Due date: Apr 02, 2010
E-mail Address: **********
Password: ************
We run a subscription-based service that continues to renew automatically until you tell us to cancel it, and require at least 24 hours notice to cancel it (We get charged even if you do not use the service, or do not intend to -- it is up to you to let us know that you no longer wish us to allocate our services to you).
Please remit payment to us immediately by sending the necessary funds to
sales@darkstarllc.com via PayPal -- or by logging into
https://my.darkstarllc.com/ and clicking on "View/Pay Invoices" on the left menu, and paying the overdue invoice by credit card. If you have any questions, please contact
sales@darkstarllc.com.
If this is in error, we do apoligize -- either way, you should contact us to ensure that our records related to your account are up to date.
#######
*** Once your account becomes 90 days past due, we will send your account to a collection agency (which is internal -- not 3rd party) for debt collection. While we do not want to do this, we have to ensure that we are paid for services that we allocate to our customers, and we really hope you understand that. We're more than willing to work with customers on a payment plan if this is something you would like to do. ***
#######
We will always work with a customer who contacts us to discuss their situation! Our goal is to keep our accounting records clean, and ensure that we are compensated for services that are allocated (our service is similar to a magazine subscription in the essence that we allocate and utilize resources for your account, even if you do not plan on, or do not use it). If you wish to cancel, please pay the amount overdue, and let us know you have paid it. If you are paying for more than 1 month at a time -- you may kindly request that you only be charged for 30% of the invoice to close the account out. This ensure we cover our own costs.
If this charge attempt was made by mistake -- and you already submitted a request to be canceled that was not correctly processed, please let us know and we will be more than happy to rectify it. Please have your support ticket ID # of cancellation (that you submitted to support.darkstarllc.com, or
support@darkstarllc.com) handy and e-mail
sales@darkstarllc.com. ***
We appreciate your understanding and willing to explain your situation and work with us on this matter at hand.
Thank you!
Billing Department
DarkStar Communications
http://my.darkstarllc.com/
Posted: Fri Nov 06, 2009 1:07 am
nie chcialem sie czepiac hehe 
